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var(--sidebar-focus-ring);outline-offset:var(--focus-ring-offset)}.nav-group .nav-item{transition:opacity var(--motion-fast) var(--motion-ease)}.nav-group.is-collapsed .nav-item{display:none}.nav-item{box-sizing:border-box;width:100%;min-width:0;min-height:42px;color:var(--sidebar-text);text-align:left;transition:background-color var(--motion-fast) var(--motion-ease), color var(--motion-fast) var(--motion-ease), padding var(--motion-medium) var(--motion-ease);background:0 0;border:0;border-radius:8px;flex:1 1 0;align-items:center;gap:10px;padding:0 10px;display:flex;position:relative}.nav-item:before{content:"";opacity:0;width:3px;height:18px;transition:opacity var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease);background:#fff;border-radius:999px;position:absolute;left:4px;transform:scaleY(.45)}.nav-item svg{flex:0 0 18px}.nav-label{text-overflow:ellipsis;white-space:nowrap;flex:1 1 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.nav-badge,.app-shell.is-sidebar-collapsed .nav-badge{border-color:var(--sidebar-bg);min-width:16px;height:16px;margin-left:0;padding:0 4px;font-size:9px;position:absolute;top:5px;right:5px}.app-shell:has(.sidebar-toggle-input:checked) .nav-badge{border-color:var(--sidebar-bg);min-width:16px;height:16px;margin-left:0;padding:0 4px;font-size:9px;position:absolute;top:5px;right:5px}.is-sidebar-collapsed-persist .app-shell .sidebar-footer,.app-shell.is-sidebar-collapsed .sidebar-footer{justify-content:center}.app-shell:has(.sidebar-toggle-input:checked) .sidebar-footer{justify-content:center}.nav-item.active,.nav-item:hover{background:var(--sidebar-active);color:#fff}.nav-item.active:before{opacity:1;transform:scaleY(1)}.nav-item:active,.topbar-quick-link:active,.header-icon-button:active,.theme-toggle:active,.auth-status:active,.mobile-sidebar-button:active,.mobile-sidebar-close:active,.sidebar-collapse-button:active{transform:scale(.97)}.workspace{overscroll-behavior:contain;scrollbar-width:none;min-width:0;height:100dvh;overflow:clip auto}.workspace::-webkit-scrollbar{width:0;height:0}.workspace-header{z-index:20;background:var(--bg);border-bottom:1px solid color-mix(in srgb, var(--line) 72%, transparent);transition:background-color var(--motion-slow) var(--motion-ease);padding:16px 24px 10px;position:sticky;top:0}.conversation-workspace{overflow:hidden}.workspace-content{transition:background-color var(--motion-slow) var(--motion-ease);padding:18px 24px 24px}.conversation-workspace-content{flex-direction:column;height:100%;min-height:0;padding:0;display:flex;overflow:hidden}.conversation-workspace-content>.whatsapp-workspace,.conversation-workspace-content>.whatsapp-empty-workspace{flex:1 1 0}.conversation-workspace-content>.whatsapp-workspace{border:0;border-radius:0;height:100%;min-height:0;max-height:100%}.whatsapp-empty-workspace{place-items:center;min-height:100%;padding:24px;display:grid}.topbar{justify-content:space-between;align-items:center;gap:16px;min-height:44px;display:flex}.topbar-workflow{flex:auto;align-items:center;gap:10px;min-width:0;display:flex}.topbar-business-actions{scrollbar-width:none;flex:auto;align-items:center;gap:8px;min-width:0;display:flex;overflow-x:auto}.topbar-business-actions::-webkit-scrollbar{display:none}.topbar-quick-link{border:1px solid var(--line);background:var(--surface);min-width:0;min-height:38px;color:var(--text);transition:background-color var(--motion-fast) var(--motion-ease), border-color var(--motion-fast) var(--motion-ease), color var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease);border-radius:8px;flex:1 1 0;justify-content:center;align-items:center;gap:7px;padding:0 12px;font-size:13px;font-weight:850;line-height:1;display:inline-flex}.topbar-quick-link:hover,.topbar-quick-link:focus-visible{border-color:var(--control-border);background:var(--surface-strong);outline:none;box-shadow:0 2px 10px #0000002e}.neu-action-card{border:1px solid color-mix(in srgb, var(--line) 54%, transparent);border-radius:var(--neu-radius);background:var(--surface);padding:3px;box-shadow:6px 6px 16px #c4c4c4cc,-6px -6px 16px #ffffffe0}:root[data-theme=dark] .neu-action-card{box-shadow:6px 6px 16px #191919,-6px -6px 16px #363636}.neu-action-button{border-radius:var(--neu-radius-sm);background:var(--surface);box-shadow:var(--neu-button-active-shadow);text-transform:none;border:0;min-height:34px;margin:2px;font-size:13px;font-weight:900}.neu-action-button svg{fill:currentColor}.neu-action-button.blue{color:var(--blue-text)}.neu-action-button.dark{color:var(--text)}.neu-action-button.red{color:var(--red-text)}.neu-action-button:hover,.neu-action-button:focus-visible{box-shadow:none;color:var(--on-accent);border-color:#0000}.neu-action-button.blue:hover,.neu-action-button.blue:focus-visible{background:var(--blue)}.neu-action-button.dark:hover,.neu-action-button.dark:focus-visible{background:var(--text)}.neu-action-button.red:hover,.neu-action-button.red:focus-visible{background:var(--red)}.topbar-quick-link svg,.header-icon-button svg,.theme-toggle svg,.mobile-sidebar-button svg,.mobile-sidebar-close svg,.sidebar-collapse-button svg{transition:transform var(--motion-fast) var(--motion-ease)}.topbar-quick-link:hover svg,.header-icon-button:hover svg,.theme-toggle:hover svg,.mobile-sidebar-button:hover svg,.mobile-sidebar-close:hover svg,.sidebar-collapse-button:hover svg{transform:scale(1.06)}.page-heading{min-width:0;margin-bottom:22px}.header-actions{flex-wrap:wrap;flex:none;justify-content:flex-end;align-items:center;gap:8px;display:flex}.header-icon-button{border:1px solid color-mix(in srgb, var(--line) 44%, transparent);border-radius:var(--neu-radius-sm);background:var(--surface);width:40px;height:40px;box-shadow:var(--neu-button-shadow);color:var(--control-color);cursor:pointer;transition:background-color var(--motion-fast) var(--motion-ease), border-color var(--motion-fast) var(--motion-ease), color var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease);place-items:center;text-decoration:none;display:grid;position:relative}.header-icon-button:hover,.header-icon-button:focus-visible{border-color:color-mix(in srgb, var(--control-border) 72%, transparent);background:var(--control-hover-bg);color:var(--control-hover-color);outline:none;transform:translateY(-1px)}.header-icon-button:active{color:var(--muted);box-shadow:var(--neu-button-active-shadow);transform:translateY(0)}.whatsapp-header-launch{color:var(--brand-whatsapp);background:#25d36624;border-color:#25d36675}.whatsapp-header-launch:hover,.whatsapp-header-launch:focus-visible{color:var(--brand-whatsapp-strong);background:#25d3663d;border-color:#25d366b8}.global-search{position:relative}.global-search-panel{z-index:45;border:1px solid color-mix(in srgb, var(--line) 54%, transparent);border-radius:var(--neu-radius);background:var(--surface);width:min(360px,100vw - 28px);box-shadow:var(--neu-raised-shadow);opacity:0;pointer-events:none;transform-origin:100% 0;visibility:hidden;transition:opacity var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease), visibility 0s linear var(--motion-fast);gap:10px;padding:10px;display:grid;position:absolute;top:calc(100% + 10px);right:0;transform:translateY(-6px)}.global-search-panel.is-open{opacity:1;pointer-events:auto;visibility:visible;transition:opacity var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease), visibility 0s linear 0s;transform:translateY(0)}.global-search-form{border:1px solid color-mix(in srgb, var(--line) 54%, transparent);border-radius:var(--neu-radius-sm);background:var(--input-bg);min-height:42px;box-shadow:var(--neu-input-shadow);color:var(--muted);grid-template-columns:20px minmax(0,1fr);align-items:center;gap:10px;padding:0 12px;display:grid}.global-search-form input{min-width:0;color:var(--text);background:0 0;border:0;outline:0}.global-search-results{gap:6px;display:grid}.global-search-result,.global-search-empty{border-radius:8px;padding:10px 12px}.global-search-result{color:var(--text);gap:3px;display:grid}.global-search-result:hover,.global-search-result:focus-visible,.global-search-result.selected{background:var(--surface-soft);outline:none}.global-search-result span{justify-content:space-between;align-items:center;gap:8px;min-width:0;font-size:14px;font-weight:850;display:flex}.global-search-route{background:var(--surface-muted);border:1px solid var(--line);color:var(--muted);text-overflow:ellipsis;white-space:nowrap;border-radius:8px;flex:none;max-width:120px;padding:3px 6px;font-size:11px;font-weight:850;overflow:hidden}.global-search-result small,.global-search-empty{color:var(--muted);font-size:12px;font-weight:750}.header-icon-button.with-badge{overflow:visible}.notification-center{position:relative}.notification-popover{z-index:40;width:min(390px,100vw - 28px);max-height:calc(100vh - 92px);color:var(--text);opacity:0;pointer-events:none;transform-origin:100% 0;visibility:hidden;-webkit-backdrop-filter:none;transition:opacity var(--motion-slow) var(--motion-ease), transform var(--motion-slow) var(--motion-ease), visibility 0s linear var(--motion-slow);gap:10px;padding:0;display:grid;position:fixed;top:70px;right:22px;overflow:visible;transform:translate(42px)}.notification-popover-scrim{display:none}.notification-popover.is-open{opacity:1;pointer-events:auto;visibility:visible;transition:opacity var(--motion-slow) var(--motion-ease), transform var(--motion-slow) var(--motion-ease), visibility 0s linear 0s;transform:translate(0)}:root[data-theme=dark] .notification-popover{color:var(--text)}.notification-popover:before{display:none}:root[data-theme=dark] .notification-popover:before{opacity:.16}.notification-popover-glow{background:color-mix(in srgb, var(--text) 10%, transparent);filter:blur(54px);opacity:.34;pointer-events:none;border-radius:999px;width:280px;height:280px;position:absolute;inset:18px -28px auto auto}.notification-popover-backdrop{z-index:0;border:1px solid color-mix(in srgb, var(--text) 8%, transparent);background:linear-gradient(145deg, #ffffff2e, color-mix(in srgb, var(--surface) 12%, transparent)), color-mix(in srgb, var(--surface) 10%, transparent);opacity:.92;pointer-events:none;-webkit-backdrop-filter:blur(18px)saturate(1.45);border-radius:30px;position:absolute;inset:-12px;box-shadow:0 24px 84px #00000029,inset 0 1px #ffffff4d}:root[data-theme=dark] .notification-popover-backdrop{background:linear-gradient(145deg,#ffffff14,#17171824),#1515161f;border-color:#ffffff14;box-shadow:0 24px 84px #0000006b,inset 0 1px #ffffff1a}.notification-popover-header{border:1px solid color-mix(in srgb, var(--text) 12%, transparent);background:linear-gradient(145deg, #ffffff6b, color-mix(in srgb, var(--surface) 34%, transparent)), color-mix(in srgb, var(--surface) 34%, transparent);-webkit-backdrop-filter:blur(34px)saturate(1.75);border-radius:22px;gap:10px;padding:16px 18px;display:grid;box-shadow:0 18px 55px #0000002e,inset 0 1px #ffffff9e,inset 0 -1px #00000012}.notification-popover-title{justify-content:space-between;align-items:flex-start;gap:16px;min-width:0;display:flex}:root[data-theme=dark] .notification-popover-header{background:linear-gradient(145deg,#ffffff29,#16161766),#1f1f2057;border-color:#ffffff1f;box-shadow:0 18px 55px #00000070,inset 0 1px #ffffff2e,inset 0 -1px #0000003d}.notification-popover-header h2{margin:2px 0 0;font-size:20px}.notification-popover-header strong{border:1px solid color-mix(in srgb, var(--text) 12%, transparent);background:color-mix(in srgb, var(--surface) 55%, transparent);border-radius:8px;place-items:center;min-width:34px;height:34px;font-size:14px;font-weight:800;display:grid}.notification-popover-meta,.notification-page-meta{width:fit-content;min-width:0;box-shadow:none;background:0 0;border:0;justify-self:start;justify-items:start;gap:2px;padding:0;display:grid}.notification-popover-meta time,.notification-page-meta time{color:var(--text);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:22px;font-weight:900;line-height:1}.notification-popover-meta small,.notification-page-meta small{color:var(--muted);font-size:11px;font-weight:850}.notification-popover-list{gap:10px;max-height:min(440px,100vh - 246px);padding:0;display:grid;overflow:visible auto}.notification-popover-item{border:1px solid color-mix(in srgb, var(--text) 12%, transparent);background:linear-gradient(145deg, #ffffff70, color-mix(in srgb, var(--surface) 32%, transparent)), color-mix(in srgb, var(--surface) 34%, transparent);min-height:76px;color:var(--text);-webkit-backdrop-filter:blur(34px)saturate(1.75);transition:background-color var(--motion-fast) var(--motion-ease), border-color var(--motion-fast) var(--motion-ease), color var(--motion-fast) var(--motion-ease), transform var(--motion-fast) var(--motion-ease);border-radius:22px;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px;padding:14px 16px;text-decoration:none;display:grid;box-shadow:0 16px 48px #0000002e,inset 0 1px #fff9,inset 0 -1px #00000012}.notification-popover-item:hover,.notification-popover-item:focus-visible{border-color:color-mix(in srgb, var(--text) 22%, transparent);background:linear-gradient(145deg, #ffffff8a, color-mix(in srgb, var(--surface) 42%, transparent)), color-mix(in srgb, var(--surface) 44%, transparent);outline:none;transform:translateY(-1px)}.notification-popover-icon{border:1px solid color-mix(in srgb, var(--text) 10%, transparent);background:color-mix(in srgb, var(--surface) 44%, transparent);width:38px;height:38px;color:var(--blue-text);border-radius:8px;place-items:center;display:grid}.notification-popover-item.critical .notification-popover-icon{color:var(--red-text)}.notification-popover-item.warning .notification-popover-icon{color:var(--amber-text)}.notification-popover-item.info .notification-popover-icon{color:var(--blue-text)}.notification-popover-item.success .notification-popover-icon{color:var(--green-text)}.notification-popover-copy{min-width:0;display:grid}.notification-popover-copy small{color:var(--muted);font-size:11px;font-weight:800}.notification-popover-copy strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.notification-popover-copy span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;line-height:1.35;overflow:hidden}.notification-popover-action{justify-items:end;gap:5px;display:grid}.notification-popover-action b{font-size:18px;line-height:1}.notification-popover-action span{color:var(--muted);align-items:center;gap:4px;font-size:11px;font-weight:850;display:inline-flex}.notification-popover-item:hover .notification-popover-action span,.notification-popover-item:focus-visible .notification-popover-action span{color:var(--text)}.notification-popover-empty{border:1px solid color-mix(in srgb, var(--text) 12%, transparent);background:linear-gradient(145deg, #ffffff70, color-mix(in srgb, var(--surface) 32%, transparent)), color-mix(in srgb, var(--surface) 34%, transparent);text-align:center;-webkit-backdrop-filter:blur(34px)saturate(1.75);border-radius:22px;place-content:center;gap:6px;min-height:132px;padding:22px;display:grid;box-shadow:0 16px 48px #0000002e,inset 0 1px #fff9,inset 0 -1px #00000012}:root[data-theme=dark] .notification-popover-empty{background:linear-gradient(145deg,#ffffff29,#16161766),#1f1f2057;border-color:#ffffff1f;box-shadow:0 16px 48px #00000070,inset 0 1px #ffffff2e,inset 0 -1px #0000003d}.notification-popover-empty span{font-size:17px;font-weight:850}.notification-popover-empty p{color:var(--muted);margin:0;font-size:13px}.notification-popover-footer{border:1px solid color-mix(in srgb, var(--text) 12%, transparent);background:linear-gradient(145deg, #ffffff70, color-mix(in srgb, var(--surface) 28%, transparent)), color-mix(in srgb, 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minmax(0,1fr);gap:0;width:min(780px,100vw - 420px);min-width:620px;display:none;position:absolute;top:8px;right:0;overflow:hidden;box-shadow:0 22px 60px #0003}.crm-filter-builder.open .crm-filter-panel{display:grid}.crm-filter-presets{border-right:1px solid var(--line);background:var(--surface-soft);align-content:start;gap:2px;padding:14px 10px;display:grid}.crm-filter-presets a,.crm-filter-presets span,.crm-filter-presets button{min-height:34px;color:var(--text);cursor:pointer;font:inherit;text-align:left;background:0 0;border:0;border-radius:6px;align-items:center;padding:0 10px;font-size:13px;font-weight:800;text-decoration:none;display:flex}.crm-filter-presets a:hover,.crm-filter-presets a:focus-visible,.crm-filter-presets a[aria-current=page]{background:var(--surface);color:var(--blue-text);outline:none}.crm-filter-presets .crm-filter-preset-group{color:var(--muted)}.crm-filter-presets span[aria-disabled=true],.crm-filter-presets 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label,.workstream-card-stage-form select{min-width:0}.workstream-card-stage-form select{flex:auto}.workstream-card-stage-form button{flex:none}.request-card-workspace-link{width:fit-content;color:var(--blue-text);margin-top:7px;font-size:11px;font-weight:800;text-decoration:none;display:inline-flex}.request-card-workspace-link:hover,.request-card-workspace-link:focus-visible{color:var(--text);text-underline-offset:3px;outline:none;text-decoration:underline}.request-card-terminal-state{border:1px solid var(--line);background:var(--surface-soft);min-height:28px;color:var(--muted);border-radius:7px;align-items:center;gap:5px;min-width:0;padding:0 8px;font-size:11px;font-weight:900;line-height:1.2;display:inline-flex}.request-card-terminal-state span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.crm-kanban-confirm-backdrop{z-index:80;animation:kanban-backdrop-in var(--motion-medium) 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textarea{resize:vertical;min-height:84px;padding-block:9px}.crm-kanban-confirm-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.crm-kanban-drop-rail{z-index:40;inset:auto 18px 18px max(18px, calc(var(--sidebar-width) + 18px));background:var(--surface);border-radius:12px;grid-auto-columns:minmax(84px,1fr);grid-auto-flow:column;gap:2px;padding:3px;display:grid;position:fixed;overflow-x:auto;box-shadow:0 14px 38px #00000052}.crm-kanban-drop-rail button{background:color-mix(in srgb, var(--red) 84%, #8f1e34);color:#fff;cursor:copy;min-height:67px;font:inherit;overflow-wrap:anywhere;text-wrap:balance;white-space:normal;border:0;padding:8px;font-size:12px;font-weight:800;line-height:1.18}.crm-kanban-drop-rail button:first-child{background:color-mix(in srgb, var(--muted) 80%, #566170);justify-content:center;align-items:center;gap:7px;display:inline-flex}.crm-kanban-drop-rail button.success{background:color-mix(in srgb, var(--green) 86%, #438a18)}.crm-kanban-drop-rail button:disabled{cursor:not-allowed;filter:grayscale(.6);opacity:.46}.crm-kanban-drop-rail button.is-drag-target{filter:brightness(1.12)saturate(1.06);box-shadow:inset 0 0 0 2px #ffffffe0}.crm-kanban-drop-rail button:hover,.crm-kanban-drop-rail button:focus-visible{filter:brightness(1.08);outline:var(--focus-ring-width) solid var(--focus-ring);outline-offset:-3px}.crm-list-table-wrap{border:1px solid var(--line);background:var(--surface);border-radius:8px;max-width:100%;overflow-x:auto}.crm-list-mode{gap:10px;min-width:0;display:grid}.crm-list-selection-bar{border:1px solid color-mix(in srgb, var(--blue) 28%, var(--line));background:color-mix(in srgb, var(--blue) 8%, var(--surface));border-radius:8px;flex-wrap:wrap;align-items:center;gap:8px;min-width:0;padding:10px;display:flex}.crm-list-selection-bar 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0;border:0;max-width:280px;padding:0;font-weight:850;text-decoration:none;display:block}.crm-list-title:hover,.crm-list-title:focus-visible{color:var(--blue-text);outline:none}.crm-list-title:focus-visible{outline:var(--focus-ring-width) solid var(--focus-ring);outline-offset:var(--focus-ring-offset)}.crm-request-preview{width:min(480px,100vw - 32px);max-height:min(720px,100vh - 32px);color:var(--text);background:var(--surface);border:0;border-radius:14px;padding:0;box-shadow:0 18px 48px #0c172647}.crm-request-preview::backdrop{background:#0c172661}.crm-request-preview-content{gap:20px;padding:22px;display:grid}.crm-request-preview-heading{justify-content:space-between;align-items:start;gap:16px;display:flex}.crm-request-preview-heading span{color:var(--muted);font-size:.78rem;font-weight:700}.crm-request-preview-heading h2{overflow-wrap:anywhere;margin:4px 0 0;font-size:1.15rem}.crm-request-preview-heading button{width:36px;height:36px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:50%;flex:none;place-items:center;display:grid}.crm-request-preview-heading button:hover,.crm-request-preview-heading button:focus-visible{color:var(--text);background:var(--surface-soft)}.crm-request-preview dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 20px;margin:0;display:grid}.crm-request-preview dl div{min-width:0}.crm-request-preview dt{color:var(--muted);font-size:.76rem}.crm-request-preview dd{overflow-wrap:anywhere;margin:4px 0 0}.crm-list-title+span{color:var(--muted);overflow-wrap:anywhere;max-width:280px;margin-top:3px;font-size:12px;display:block}.crm-list-title~.crm-list-unread{background:color-mix(in srgb, var(--blue) 12%, var(--surface));width:fit-content;color:var(--blue-text);border-radius:999px;align-items:center;margin-top:5px;padding:2px 6px;font-size:11px;font-weight:750;line-height:1.2;display:inline-flex}.crm-list-stage{border:1px solid var(--line);background:var(--surface-soft);min-height:26px;color:var(--text);white-space:nowrap;border-radius:999px;align-items:center;padding:0 10px;font-size:12px;font-weight:850;display:inline-flex}.crm-list-stage.new{border-color:color-mix(in srgb, var(--blue) 35%, var(--line));color:var(--blue-text)}.crm-list-stage.qualified{border-color:color-mix(in srgb, var(--amber) 45%, var(--line));color:var(--amber-strong)}.crm-list-stage.converted{border-color:color-mix(in srgb, var(--green) 40%, var(--line));color:var(--green-strong)}.crm-list-stage.rejected{border-color:color-mix(in srgb, var(--red) 38%, var(--line));color:var(--red-text)}.request-response-badge{border:1px solid var(--line);color:var(--muted);white-space:nowrap;border-radius:8px;flex:none;align-items:center;gap:5px;width:fit-content;min-height:26px;padding:0 8px;font-size:12px;font-weight:900;display:inline-flex}.request-response-badge.answered,.request-response-badge.closed{background:color-mix(in srgb, var(--green) 12%, transparent);border-color:color-mix(in srgb, var(--green) 32%, var(--line));color:var(--green-text)}.request-response-badge.due{background:color-mix(in srgb, var(--amber) 12%, transparent);border-color:color-mix(in srgb, var(--amber) 32%, var(--line));color:var(--amber-text)}.request-response-badge.overdue{background:color-mix(in srgb, var(--red) 12%, transparent);border-color:color-mix(in srgb, var(--red) 32%, var(--line));color:var(--red-text)}.empty-state{border:1px dashed var(--line);background:var(--surface-soft);text-align:center;min-height:260px;transition:background-color var(--motion-slow) var(--motion-ease), border-color var(--motion-slow) var(--motion-ease), color var(--motion-slow) var(--motion-ease);border-radius:12px;place-items:center;padding:32px;display:grid}.empty-state strong,.empty-state span{display:block}.empty-state strong{letter-spacing:-.01em;font-size:18px;font-weight:700}.empty-state span{color:var(--muted);margin-top:6px;font-size:14px;line-height:1.5}.side-panel .empty-state{min-height:150px;padding:22px}.state-list{gap:14px;margin:16px 0 0;padding:0;display:grid}.department-structure-tree{cursor:grab;background:color-mix(in srgb, var(--surface-soft) 74%, transparent);border-radius:16px;min-height:500px;margin-top:16px;padding:18px;overflow:auto}.department-structure-tree.is-panning{cursor:grabbing;-webkit-user-select:none;user-select:none}.department-structure-tree a,.department-structure-tree button,.department-structure-tree input,.department-structure-tree select,.department-structure-tree textarea{cursor:auto}#company-structure{scroll-margin-top:88px}.department-structure-shell{margin-top:16px}.department-structure-shell .department-structure-tree{margin-top:10px}.department-structure-workspace{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:18px;display:grid}.department-structure-controls{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.department-structure-viewport{min-width:max-content;transform:scale(var(--department-tree-scale,1));transform-origin:0 0;transition:transform var(--motion-slow) var(--motion-ease);justify-items:start;display:grid}@media (prefers-reduced-motion:reduce){.department-structure-viewport{transition:none}}.department-structure-branch{justify-content:flex-start;align-items:flex-start;gap:10px;min-width:min-content;margin:0;padding:0;list-style:none;display:flex}.department-structure-node{justify-items:center;min-width:230px;display:grid}.department-structure-node>.department-structure-branch{margin:28px 0 0;padding-top:24px;position:relative}.department-structure-node>.department-structure-branch:before{background:var(--line);content:"";width:1px;height:24px;position:absolute;top:0;left:50%}.department-structure-card{background:var(--surface);border:1px solid var(--line);min-width:270px;color:var(--text);cursor:pointer;border-radius:14px;justify-content:space-between;align-items:center;gap:18px;padding:14px 16px;display:flex}:is(.department-structure-card:has(.department-structure-card-select:hover),.department-structure-card:has(.department-structure-card-select[aria-pressed=true])){border-color:color-mix(in srgb, var(--blue) 62%, var(--line));box-shadow:0 8px 22px color-mix(in srgb, var(--blue) 18%, transparent)}.department-structure-card-select{min-width:0;color:inherit;cursor:pointer;font:inherit;text-align:left;background:0 0;border:0;padding:0}.department-structure-card-select p{color:var(--muted);margin:5px 0 0;font-size:13px}.department-structure-card 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.knowledge-library-card-art{background:linear-gradient(125deg,#0b8b85,#075b68)}.knowledge-library-card--skills .knowledge-library-card-art{background:linear-gradient(125deg,#d37022,#9e3518)}.knowledge-library-card-copy{gap:11px;padding:16px;display:grid}.knowledge-library-card-topline,.knowledge-library-card-footer{color:var(--muted);justify-content:space-between;align-items:center;font-size:12px;line-height:1.3;display:flex}.knowledge-library-card-copy>strong{color:var(--text);letter-spacing:-.015em;font-size:17px;line-height:1.25}.knowledge-library-card-footer{align-self:end;gap:8px}.knowledge-library-card-open{color:var(--blue-text);font-weight:700}@media (max-width:980px){.knowledge-library-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.knowledge-reader-layout{grid-template-columns:190px minmax(0,1fr)}.knowledge-viewer-content{padding:30px 34px 50px}}@media 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7px;display:grid}.whatsapp-quick-reply-groups,.whatsapp-quick-reply-list,.whatsapp-quick-reply-empty,.whatsapp-quick-reply-create{grid-column:1/-1}.whatsapp-quick-reply-groups{overscroll-behavior-x:contain;scrollbar-width:none;flex-wrap:nowrap;gap:6px;margin-bottom:1px;display:flex;overflow-x:auto}.whatsapp-quick-reply-groups::-webkit-scrollbar{display:none}.whatsapp-quick-reply-groups button{white-space:nowrap;border-radius:999px;flex:none;padding:5px 9px;font-size:12px}.whatsapp-quick-reply-groups button[aria-selected=true]{background:color-mix(in srgb, var(--brand-whatsapp) 16%, var(--surface));border-color:var(--brand-whatsapp);color:var(--text)}.whatsapp-quick-reply-list{overscroll-behavior:contain;gap:3px;max-height:126px;display:grid;overflow-y:auto}.whatsapp-quick-reply-empty{color:var(--muted);margin:4px 0;font-size:13px}.whatsapp-quick-reply-search{background:var(--surface);border:1px solid var(--line);color:var(--text);font:inherit;border-radius:7px;width:100%;padding:8px 10px;font-size:13px}.whatsapp-quick-reply-manage{border:1px solid var(--line);color:var(--text);border-radius:7px;justify-content:center;align-items:center;width:34px;min-height:34px;font-size:20px;text-decoration:none;display:inline-flex}.whatsapp-quick-reply-search:focus{border-color:var(--brand-whatsapp);outline:none}.whatsapp-quick-replies button{background:var(--surface);border:1px solid var(--line);color:var(--text);cursor:pointer;font:inherit;text-align:left;border-radius:7px;padding:7px 9px;font-size:13px}.whatsapp-quick-replies button:hover{border-color:var(--brand-whatsapp)}.whatsapp-quick-reply-row{gap:4px;display:flex}.whatsapp-quick-reply-row>button:first-child{flex:1}.whatsapp-quick-reply-star{flex:0 0 34px;justify-content:center;align-items:center;display:inline-flex;padding:0!important}.whatsapp-quick-reply-star.is-active{color:#b77900}.whatsapp-quick-reply-edit{border:1px solid var(--line);color:var(--muted);border-radius:7px;flex:0 0 36px;justify-content:center;align-items:center;font-size:11px;text-decoration:none;display:inline-flex}.whatsapp-quick-reply-edit:hover{border-color:var(--brand-whatsapp);color:var(--text)}.quick-reply-manager{gap:16px;max-width:980px;margin:24px auto;padding:0 20px;display:grid}.quick-reply-manager header h1,.quick-reply-manager header p{margin:0}.quick-reply-manager header p{color:var(--muted);margin-top:4px}.quick-reply-manager form{grid-template-columns:minmax(140px,.7fr) minmax(260px,2fr) 150px auto;gap:8px;display:grid}.quick-reply-manager input,.quick-reply-manager textarea,.quick-reply-manager select{border:1px solid var(--line);font:inherit;border-radius:9px;min-width:0;padding:9px 10px}.quick-reply-manager textarea{resize:vertical;min-height:42px}.quick-reply-manager-list{gap:8px;display:grid}.quick-reply-manager-list article{border:1px solid var(--line);border-radius:12px;justify-content:space-between;align-items:start;gap:12px;padding:12px;display:flex}.quick-reply-manager-list small{color:var(--muted);margin-top:3px;display:block}.quick-reply-manager-list p{white-space:pre-wrap;margin:7px 0 0}@media (max-width:720px){.quick-reply-manager form{grid-template-columns:1fr}}.whatsapp-quick-reply-remove{flex:none;width:36px;font-size:18px}.whatsapp-quick-reply-create{grid-template-columns:1fr 1fr 1fr auto;gap:4px;display:grid}.whatsapp-quick-reply-create input,.whatsapp-quick-reply-create textarea{background:var(--surface);border:1px solid var(--line);font:inherit;border-radius:7px;min-width:0;padding:7px 9px}.whatsapp-quick-reply-create textarea{resize:vertical;min-height:34px}@media (max-width:720px){.whatsapp-quick-reply-create{grid-template-columns:1fr}}.whatsapp-pinned-messages{background:color-mix(in srgb, var(--brand-whatsapp) 8%, var(--surface));border-bottom:1px solid var(--line);gap:2px;padding:6px 14px;display:grid}.whatsapp-pinned-messages a{color:var(--text);align-items:center;gap:7px;min-width:0;font-size:12px;text-decoration:none;display:flex}.whatsapp-pinned-messages span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.whatsapp-media-gallery{position:relative}.whatsapp-media-gallery-panel{background:var(--surface);border-left:1px solid var(--line);height:calc(100vh - var(--workspace-header-height,0px));max-height:100%;right:0;top:var(--workspace-header-height,0px);z-index:30;width:min(380px,92vw);padding:14px;position:fixed;overflow:auto;box-shadow:-8px 0 24px #0000001f}.whatsapp-media-gallery-panel header{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.whatsapp-media-gallery-panel header button{color:var(--muted);cursor:pointer;background:0 0;border:0}.whatsapp-media-gallery-panel p{color:var(--muted);margin:16px 0;font-size:13px}.whatsapp-contact-card{border-bottom:1px solid var(--line);gap:5px;padding:8px 0 12px;display:grid}.whatsapp-contact-card strong{font-size:16px}.whatsapp-contact-card span,.whatsapp-contact-card a{color:var(--muted);font-size:13px}.whatsapp-contact-card a{color:var(--brand-whatsapp);text-decoration:none}.whatsapp-media-gallery-tabs{border-bottom:1px solid var(--line);gap:14px;margin-bottom:10px;display:flex}.whatsapp-media-gallery-tabs button{color:var(--muted);cursor:pointer;font:inherit;background:0 0;border:0;border-bottom:2px solid #0000;padding:8px 2px}.whatsapp-media-gallery-tabs button.active{border-color:var(--brand-whatsapp);color:var(--brand-whatsapp)}.whatsapp-media-gallery-grid{grid-template-columns:repeat(3,1fr);gap:6px;display:grid}.whatsapp-media-gallery-grid a{background:color-mix(in srgb, var(--text) 5%, transparent);color:var(--text);border-radius:6px;min-height:76px;padding:6px;font-size:11px;text-decoration:none;overflow:hidden}.whatsapp-media-gallery-grid img{object-fit:cover;width:100%;height:100%}.whatsapp-media-gallery-links{gap:7px;display:grid}.whatsapp-media-gallery-links a{border-bottom:1px solid var(--line);color:var(--brand-whatsapp);overflow-wrap:anywhere;padding:8px 2px}.whatsapp-loading-workspace{min-height:640px}.whatsapp-loading-heading{justify-content:center;align-items:center;height:82px;display:flex}.whatsapp-loading-heading-skeleton{width:130px;height:18px;display:block}.whatsapp-loading-panel-skeleton{width:100%;height:60px;margin-bottom:12px;display:block}.whatsapp-loading-list{grid-template-rows:auto auto auto 1fr}.whatsapp-loading-search{width:calc(100% - 24px);height:36px;margin:6px 12px}.whatsapp-loading-filters{gap:7px;padding:8px 12px;display:flex}.whatsapp-loading-filters span{background:#7f7f7f29;border-radius:999px;width:72px;height:32px}.whatsapp-loading-row{grid-template-columns:42px 1fr;align-items:center;gap:10px;padding:10px 14px;display:grid}.whatsapp-loading-row>div{gap:7px;display:grid}.whatsapp-loading-avatar{border-radius:50%;width:42px;height:42px}.whatsapp-loading-name{width:52%;height:14px}.whatsapp-loading-preview{width:78%;height:11px}*,:before,:after{-ms-overflow-style:none;scrollbar-width:none}::-webkit-scrollbar{width:0!important;height:0!important;display:none!important}.whatsapp-loading-panel{flex-direction:column;justify-content:center;align-items:center;gap:22px;display:flex}.whatsapp-loading-bubble{border-radius:9px;width:28%;height:42px;margin-right:auto}.whatsapp-loading-bubble.outbound{width:23%;margin-left:auto;margin-right:0}.whatsapp-message-search-results{background:var(--surface);border:1px solid var(--line);z-index:9;border-radius:8px;max-height:280px;display:grid;position:absolute;top:calc(100% + 5px);left:0;right:0;overflow:auto;box-shadow:0 8px 24px #00000024}.whatsapp-message-search-results button{border:0;border-bottom:1px solid var(--line);color:var(--text);cursor:pointer;text-align:left;background:0 0;gap:2px;padding:8px 10px;display:grid}.whatsapp-message-search-results button:last-child{border-bottom:0}.whatsapp-message-search-results button:hover{background:color-mix(in srgb, var(--brand-whatsapp) 7%, transparent)}.whatsapp-message-search-results span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.whatsapp-work-group-section{border-top:8px solid color-mix(in srgb, var(--line) 55%, transparent);margin-top:8px;padding-top:8px}.whatsapp-work-group-section-heading{color:var(--muted);align-items:center;gap:7px;padding:5px 14px 8px;display:flex}.whatsapp-work-group-section-heading h3{color:inherit;letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:12px}.whatsapp-work-group-section-heading span{margin-left:auto;font-size:12px;font-weight:800}.whatsapp-work-group-avatar{background:color-mix(in srgb, var(--brand-whatsapp) 13%, var(--surface));color:var(--brand-whatsapp);border-radius:999px;justify-content:center;align-items:center;width:40px;height:40px;display:inline-flex}.whatsapp-work-group-row.active{background:color-mix(in srgb, var(--brand-whatsapp) 11%, var(--surface))}.whatsapp-work-group-empty{color:var(--muted);margin:0;padding:4px 14px 14px;font-size:12px;line-height:1.45}.ailuna-takeover{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.ailuna-takeover-chip{border-radius:999px;padding:4px 10px;font-size:12px;font-weight:700}.ailuna-takeover-chip.chip-ailuna{background:color-mix(in srgb, var(--blue-text) 14%, transparent);color:var(--blue-text)}.ailuna-takeover-chip.chip-human{background:color-mix(in srgb, var(--brand-whatsapp) 14%, transparent);color:var(--brand-whatsapp)}.ailuna-takeover-action{flex-shrink:0}.ailuna-takeover-shortcut{color:var(--muted);font-family:ui-monospace,monospace;font-size:11px}.ailuna-takeover-error{color:var(--accent-red,#d64545);margin:4px 0 0;font-size:12px}.work-chat-workspace.is-embedded{border:0;border-radius:0;height:100%;display:block}.work-chat-workspace.is-embedded .work-chat-panel{height:100%}@media (prefers-reduced-motion:reduce){.workspace-loading:before,.workspace-loading-mark,.work-chat-info-backdrop,.work-chat-info-drawer,.work-chat-attachment-button.is-recording{animation:none}.work-chat-timeline{scroll-behavior:auto}}.notification-popover-events h3{justify-content:space-between;align-items:center;gap:8px;display:flex}.notification-popover-mark-all{color:var(--accent);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-size:.78rem}.notification-popover-mark-all:hover{text-decoration:underline}.notification-popover-section{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);gap:2px;margin:4px 0 8px;font-size:.78rem;display:grid}.notification-popover-section small{text-transform:none;letter-spacing:0;font-size:.75rem}.notification-popover-hint{color:var(--text-muted);margin:4px 0 0;font-size:.82rem}.notification-feed-list{gap:2px;display:grid}.notification-feed-item{color:inherit;border-radius:10px;grid-template-columns:10px minmax(0,1fr) auto;align-items:center;gap:10px;padding:8px 10px;text-decoration:none;display:grid}.notification-feed-item:hover,.notification-feed-item:focus-visible{background:var(--surface-muted)}.notification-feed-dot{background:var(--accent);border-radius:50%;width:8px;height:8px}.notification-feed-item.critical .notification-feed-dot{background:var(--danger,#d64545)}.notification-feed-item.is-read .notification-feed-dot{border:1px solid var(--border);background:0 0}.notification-feed-copy{gap:2px;min-width:0;display:grid}.notification-feed-copy strong{font-size:.88rem;font-weight:600}.notification-feed-item.is-read .notification-feed-copy strong{color:var(--text-muted);font-weight:500}.notification-feed-copy span{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.78rem;overflow:hidden}.notification-feed-time{color:var(--text-muted);font-variant-numeric:tabular-nums;font-size:.75rem}.notification-popover-header{min-height:64px;padding:14px 18px}.notification-popover-title{align-items:center;gap:12px}.notification-popover-header h2{margin:0;font-size:20px;line-height:1.2}.notification-popover-header strong{flex:0 0 36px;justify-content:center;align-items:center;width:36px;min-width:36px;height:36px;margin-left:auto;display:inline-flex}.notification-popover-list{gap:8px;max-height:min(410px,100vh - 170px);padding:12px 14px 10px}.notification-popover-section{margin:0 4px 4px}.notification-popover-item{grid-template-columns:36px minmax(0,1fr) auto;gap:10px;min-height:62px;padding:10px}.notification-popover-icon{width:36px;height:36px}.notification-popover-copy strong{font-size:14px;line-height:1.2}.notification-popover-copy span{-webkit-line-clamp:1;-webkit-box-orient:vertical;font-size:12px;line-height:1.3;display:-webkit-box;overflow:hidden}.notification-popover-action{align-self:center;align-items:center;gap:5px;display:inline-flex}.notification-popover-action b{font-size:16px}.notification-popover-footer{min-height:40px;margin:0 auto 14px;padding:0 18px;font-size:14px}